Deliveries & Returns / Refunds
Delivery will be calculated at checkout. An overview on the rates can be found below.
Free delivery on orders over £100
Express 1-3 days £5.95 ex VAT
Express next day £10.00 ex VAT ( order must be placed before 12.30pm)
Standard 1-3 days £10.00 ex VAT
Express next day £15.00 ex VAT (order must be placed before 12.30pm)
NORTHERN IRELAND, ISLE OF MAN, ISLE OF SCILLY
Standard 2-3 days £18.50 ex VAT – Please expect border delays on shipments to Northern Ireland
Express 1-2 days £25.00 ex VAT (must be placed before 12.30pm)
WESTERN ISLES, SHETLAND & ORKNEY
Standard 2-5 days £25.00 ex VAT
Returns can be made by contacting our team 01698 711177 and submitting a return form which will be provided by e-mail. The customer is responsible for the cost or returning the goods unless they have been damaged in transit. Depending on quantity returns may be subject to a re-stocking charge.
If goods are found to be faulty a collection and replacement will be arranged free of charge.
Upon receipt of the return the goods will be inspected within 5 working days. A replacement or refund will be processed thereafter and refunds can take anywhere between 1-3 working days to appear in your account. Refunds will be paid back to your card through Paypal or Opayo, formerly Sage Pay.
For more information on delivery and returns please contact us.